# Gen Gap Desk
> Artificial intelligence is appearing in everyday conversations, phones, computers and family routines.

## Entries
- [What Is an AI Chatbot? A Plain-English Guide for Families](https://gen-gap-desk.pages.dev/what-is-an-ai-chatbot/): An AI chatbot is a computer programme that responds to messages or spoken questions using artificial intelligence.
- [Synthetic Voices on the Phone: Five Questions to Ask Before Trusting a Caller](https://gen-gap-desk.pages.dev/synthetic-voices-phone-calls/): AI can generate a voice that sounds similar to a real person's voice, making an unexpected phone call harder to judge by sound alone.
- [Teaching a Grandparent to Dictate Messages: A Practical Step-by-Step Session Plan](https://gen-gap-desk.pages.dev/teaching-grandparent-dictate-messages/): Voice dictation lets someone speak a message while a phone or computer turns the speech into written text.
- [Five Assumptions About Older Adults and Technology That Deserve a Second Look](https://gen-gap-desk.pages.dev/assumptions-older-adults-technology/): Older adults do not all use technology in the same way, and age alone tells us very little about someone's interests, confidence or experience with AI.
- [A Family AI Glossary: Twenty Words Explained in One Sentence Each](https://gen-gap-desk.pages.dev/family-glossary-twenty-ai-words/): Artificial intelligence comes with unfamiliar vocabulary, but most everyday AI terms can be explained in ordinary language.
- [What 18+ Means on a Shared Family Device: A Guide to Age-Rated AI Apps](https://gen-gap-desk.pages.dev/18-plus-age-rated-ai-apps-family-devices/): An 18+ label indicates that an app or its content is intended for adults under the relevant age-classification system.

## About
- [About Gen Gap Desk](https://gen-gap-desk.pages.dev/about/): what the site covers and how entries are made

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